Refund policy
GRIEF CPR UNIVERSE
RETURN & REFUND POLICY
All Sales Are Final
At Grief CPR Universe, we take care in preparing our books, workbooks, magnets, and digital products.
Because of the nature of our products, all purchases are considered final sale, except where refunds or other remedies are required by applicable law.
Digital Products
All digital downloads, including ebooks, printable workbooks, and downloadable materials, are nonreturnable and nonrefundable once delivered or made accessible.
If you experience difficulty accessing or downloading your purchase, please contact us so we can help resolve the issue.
Printed Books, Workbooks & Magnets
We do not accept returns or exchanges for change of mind or products ordered in error.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the issue.
We will review the situation and arrange an appropriate replacement or refund when warranted.
This notification period does not limit any rights provided by applicable law.
Shipping Issues
If your order is lost, damaged during shipping, or does not arrive, please contact us.
We will review the issue and work toward an appropriate resolution.
Refunds
When a refund is approved, it will be issued to the original payment method. Processing times vary depending on your financial institution.
Contact Us
For questions about your order, please contact:
Grief CPR Universe
hello@griefcpr.com